30 DAY SATISFACTION GUARANTEE: My Tax Courses Online guarantees you will receive a high quality education that is designed to give you the most updated and relevant tax information required for expertise in your field. If you find yourself dissatisfied with our educational courses, you may initiate a request for a full refund. No more than 30 days may pass between the date of purchase and the refund request. All refund requests must be made to firstname.lastname@example.org and must include a brief explanation of the reason for the return.
If you have not yet accessed a course and desire a refund, the following refund policy applies:
REFUND POLICY: My Tax Courses Online will provide a full refund for your course if you decide not to take the course for any reason. Refunds are returned on the same day they are requested. Online courses are eligible for a full refund within 30 days of purchase providing that the course has not been started. Our refund policy adheres to all applicable state, federal, and accrediting agency requirements.
All refund requests must be made to email@example.com and must include a brief explanation of the reason for the return.
Pass Guarantee for the EA Test Prep course:
When you purchase the Enrolled Agent Exam Course and do not pass the Special Enrollment Exam (SEE) on your first attempt, we will support you in the following ways:
- A comprehensive evaluation of your exam results
- Personal coaching from our team to create a study plan to help you in your areas needing improvement
- Updated tax course materials (via email and/or the web)
To be eligible, you must forward your exam diagnostic results within 30 days of the exam date.